Terms of service
Terms of sale for business customers outside Türkiye who buy from ASL Rulman Ticaret ve Sanayi Ltd. Şti. through aslrulman.com.
Last updated: October 16, 2026
1. Scope
These terms apply to sales by ASL RULMAN TİCARET VE SANAYİ LİMİTED ŞİRKETİ, Karpuzsekisi Mah. 24. Cadde No: 29, Hacılar / Kayseri · 38070, Türkiye ("we") through aslrulman.com to businesses outside Türkiye ("you"). Customers in Türkiye buy under our Turkish terms.
We sell to businesses only. You can order once your business account is approved. The person ordering confirms that they are authorized to act for the company. Your own terms of purchase apply only if we accept them in writing.
2. Quotes and contract
Product information and prices on the website are not binding offers. A contract is concluded when we confirm your order or your acceptance of our quote in writing, by email or in your account. The products, quantities, prices, currency, freight, delivery terms, and delivery address are those in the confirmation.
3. Prices and payment
- Prices are in the currency of the quote. Freight is shown separately. Deliveries abroad are invoiced without Turkish VAT where the export exemption applies.
- Import duties, import VAT, and customs clearance fees in the destination country are not included in the price.
- Payment is due in advance by bank transfer against our proforma invoice. We dispatch once the payment has reached our account.
4. Delivery and risk
- Shipments by DHL Express are delivered DAP (Incoterms® 2020) at the delivery address in the confirmation. If you use your own carrier, delivery is FCA (Incoterms® 2020) at the warehouse stated in the confirmation (Kayseri or Istanbul, Türkiye), and we handle export clearance. Risk passes to you as the agreed Incoterm provides.
- Delivery dates are estimates unless we confirm a date in writing as binding.
- You provide the importer details your country requires and pay import duties and fees. If a shipment is refused without good reason or cannot be cleared for reasons on your side, you bear the documented costs of storage and return.
5. Inspection and notice of defects
- Inspect the goods on delivery. Visible defects, damage, and shortages must be notified to us in writing within 2 days of delivery; notice by email to info@aslrulman.com.tr is sufficient.
- Defects that an ordinary inspection would reveal must be notified within 8 days of delivery.
- Defects that an ordinary inspection cannot reveal must be notified as soon as they are discovered.
- If you do not give notice in time, the goods are deemed accepted with respect to that defect (Article 23(1)(c) of the Turkish Commercial Code and Article 223 of the Turkish Code of Obligations).
6. Defects and liability
For goods that are defective when delivered, you have the rights given by Turkish law. Manufacturer warranty claims are assessed as described on our Warranty and authenticity page. Damage caused after delivery by incorrect mounting or lubrication, misuse, impact, or contamination is not a defect.
We are not liable for loss of production, loss of profit, downtime, or other indirect or consequential loss, to the extent Turkish law permits. This does not limit our liability for intent or gross negligence.
7. Returns
Returns of goods that are not defective follow our Returns page.
8. Export control
We may check orders against export, import, and sanctions rules. If an order requires a permit we do not hold, or is restricted, we may stop or cancel it; a price shown on the website is not an approval to ship. If we cancel, we refund any payment received.
9. Governing law and jurisdiction
These terms and every contract under them are governed by the law of the Republic of Türkiye. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
The courts and enforcement offices (icra daireleri) of Kayseri, Türkiye, have exclusive jurisdiction.
10. Language
This English version is authoritative. The German version is provided for convenience.